Membership Frequently Asked Questions

How does it work with insurance?

Your membership fee does not replace your health insurance. We will work with and bill your health insurance company for additional medical care, lab work, and tests. You are responsible for co-pays/deductibles, but your health insurance will cover the costs of approved services/procedures, just as it would if you were seeing a traditional PCP.

Do you take my health insurance?

We accept most health insurance plans. Some companies, restrict access to network doctors only. We are one of only a few concierge programs that accepts Medicare

Can I use my flexible spending (FSA) or health savings (HSA) accounts?

FSA and HSA accounts are primarily applied to medical services only. They work the same way whether you choose to see a traditional primary care doctor or a concierge doctor. Typically, concierge membership fees cannot be applied to an FSA or HSA. But, your membership may include some services that can be applied to one of these tax-free accounts.